中国血液净化 ›› 2014, Vol. 13 ›› Issue (04): 350-352.doi: 10.3969/j.issn.1671-4091.2014.04.016

• 护理园地 • 上一篇    下一篇

专业小组质控模式在血液净化中心护理管理中的实践与成效

梁新蕊,徐庆华,赵君花,丁琳,苏红   

  1. 第二军医大学长海医院血液净化中心
  • 收稿日期:2013-09-13 修回日期:2013-11-09 出版日期:2014-04-12 发布日期:2014-04-12
  • 通讯作者: 苏红 suhong6868@163.com E-mail:liangxinrui100@163.com

Practice and effects of management model for the nursing quality control teams in blood purification center

  • Received:2013-09-13 Revised:2013-11-09 Online:2014-04-12 Published:2014-04-12

摘要: 目的 探讨专业小组质控模式在血液净化中心的应用效果。方法 自2012年9月起将血液净化中心的护士设置为7个专业小组:病区管理、感染控制、抢救物品、优质护理、技能考核、设备管理和特殊治疗,建立了各组的管理制度和考核标准,明确各小组的职责,并评价其效果。结果 专业小组质控模式实施前后,7个小组各项护理检查指标评分明显提高,P值均小于0.01,患者满意度评分比较P=0.027,医生满意度评分比较P=0.003,差异均有统计学意义(P<0.05)。结论 专业小组质控模式可明显提高血液净化中心护理质量,确保患者安全,强化护士的管理意识和能力,优化专科队伍梯队化培养,改善医护患关系,营造和谐执业环境,是一种值得推广的护理管理模式。

关键词: 专业小组, 血液净化中心, 护理管理

Abstract: 【Abstract】Objective To investigate the effects of management model for the nursing quality control team in blood purification center. Methods Building seven nursing quality control teams including ward management, infection control, first aid equipment and medicine, high quality nursing, nursing operation technology, device management and special treatment since September in 2012. Establishing management systems and assessment criteria for each group, setting up the responsibilities and to evaluate their effectiveness. Results Before and after the implementation of nursing quality control teams, nursing quality scores have been greatly improved in seven groups (P<0.01), the P value of patient satisfaction scores is 0.027, and the P value of doctor satisfaction is 0.003, there are statistics significance in the difference(P<0.05). Conclusions The nursing quality control teams can effectively improve the quality of clinical care, ensure patients’ safety, strengthen management awareness and ability of nurses, benefit the training of the talents for nursing, improve the relationships among doctor, nurse and patient, and create a harmonious working environment, so it is worthy of promotion.

Key words: nursing quality control teams, blood purification center, nursing management